Privacy policy
At By Lumière, we are committed to protecting your privacy and handling your personal information with care.
Information We Collect
When you make a purchase, we collect personal information including your name, billing and shipping address, email address, phone number, and payment information. Payment data is processed securely by Shopify Payments and is never stored on our servers.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Send order confirmations and tracking updates
- Respond to customer service requests
- Send marketing emails (only if you opt in)
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We share data only with service providers necessary to operate our store such as shipping carriers and payment processors.
Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You may disable cookies in your browser settings, though this may affect site functionality.
Your Rights
You have the right to access, update, or delete your personal data at any time. Contact us at hello@bylumiere.co to make a request.
Contact
By Lumière Email: hello@bylumiere.co bylumiere.co